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Terms of Service

Last Updated: January 15, 2026

Welcome to Bill's Mobile Small Engine Repair, LLC. These Terms of Service ("Terms") govern your use of our website billsmobilesmallenginerepair.com (the "Site") and the small engine repair services we provide ("Services"). Please read these Terms carefully before using our Site or Services.

By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Services Description

Bill's Mobile Small Engine Repair, LLC provides mobile repair and maintenance services for small engines and outdoor power equipment, including but not limited to:

• Lawn mowers (push, self-propelled, and riding)
• Snowblowers and snow removal equipment
• Chainsaws
• Generators
• Pressure washers
• Leaf blowers and vacuums
• Tillers and cultivators
• Other small gasoline-powered equipment

We provide mobile service, meaning we travel to your location within our service area (Dubuque, Iowa and surrounding areas) to perform repairs and maintenance.

2. Service Appointments and Scheduling

2.1 Appointment Requests

You may request service appointments through our website contact form, by phone at (563) 231-6645, or by email at wdless@gmail.com. All appointment requests are subject to availability and confirmation.

2.2 Service Estimates

We provide estimates based on the information you provide about your equipment and the issue. Actual costs may vary upon inspection of the equipment. We will notify you of any significant changes to the estimate before proceeding with work.

2.3 Cancellation Policy

We request at least 24 hours' notice for appointment cancellations. Repeated no-shows or late cancellations may result in a service fee for future appointments.

2.4 Service Location Requirements

You agree to provide:

• A safe, accessible location for performing repairs
• Adequate workspace around the equipment
• Access to the equipment at the scheduled time
• Notification of any hazards at the service location

3. Pricing and Payment

3.1 Service Rates

Our service rates include labor, travel within our normal service area, and diagnostic fees. Parts and materials are billed separately at competitive market rates.

3.2 Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, check, and may accept other forms of payment as arranged.

3.3 Parts and Materials

Parts used in repairs may be new OEM (Original Equipment Manufacturer), new aftermarket, or quality used parts depending on availability, customer preference, and cost considerations. We will discuss parts options with you before installation.

4. Warranty and Guarantees

4.1 Workmanship Warranty

We stand behind our work. Labor is warranted for 30 days from the date of service. If the same issue recurs within this period due to our workmanship, we will re-repair at no additional labor charge.

4.2 Parts Warranty

New parts are covered by the manufacturer's warranty, which varies by manufacturer and part type. We will assist you with warranty claims on parts we have installed.

4.3 Warranty Limitations

Warranties do not cover:

• Damage caused by misuse, neglect, or abuse of equipment
• Normal wear and tear
• Damage from using incorrect fuel or lubricants
• Issues caused by subsequent repairs performed by others
• Pre-existing conditions not related to our repair
• Consequential or incidental damages

4.4 No Guarantee of Repairability

While we make every effort to repair equipment, some equipment may be beyond economical repair due to age, condition, or parts availability. In such cases, we will advise you and may charge only a diagnostic fee.

5. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your equipment and the issues you're experiencing
• Ensure you own the equipment or have authorization for repairs
• Drain fuel from equipment if requested for safety reasons
• Remove personal items from or near the equipment
• Ensure pets and children are kept away from the work area
• Be available or provide an authorized representative during service
• Promptly notify us of any issues following repair

6. Limitation of Liability

6.1 Service Limitations

Our liability for any claim arising from our Services is limited to the amount paid for the specific service giving rise to the claim.

6.2 Exclusion of Damages

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of use, revenue, or profits
• Property damage not directly caused by our negligence
• Damages arising from your failure to follow our recommendations

6.3 Equipment Age and Condition

Older or poorly maintained equipment may experience additional issues during or after repair. We are not responsible for unrelated failures that may occur due to the age or general condition of the equipment.

7. Website Use

7.1 Permitted Use

Our Site is provided for informational purposes and to facilitate service requests. You agree to use the Site only for lawful purposes and in accordance with these Terms.

7.2 Prohibited Activities

You agree not to:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the Site
• Use automated systems to access the Site without permission
• Interfere with or disrupt the Site's operation
• Submit false or misleading information
• Use the Site to transmit malware or harmful code

7.3 Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Bill's Mobile Small Engine Repair, LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

8. Indemnification

You agree to indemnify, defend, and hold harmless Bill's Mobile Small Engine Repair, LLC, its owner, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your violation of these Terms
• Your use of our Services
• Your violation of any third-party rights
• Any false or inaccurate information you provide

9. Dispute Resolution

9.1 Informal Resolution

We encourage you to contact us directly to resolve any disputes or concerns. Most issues can be resolved through direct communication. Please contact us at (563) 231-6645 or wdless@gmail.com.

9.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law provisions.

9.3 Jurisdiction

Any legal action or proceeding arising out of these Terms or our Services shall be brought exclusively in the state or federal courts located in Dubuque County, Iowa.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Bill's Mobile Small Engine Repair, LLC regarding your use of the Site and Services.

13. Contact Information

For questions about these Terms of Service, please contact us:

14. Acknowledgment

By using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.